Value Security
Category: Schwartz Universal Values - Conservation Scale: 0.0 (low security need) to 1.0 (high security need)
Definition
Security represents the value placed on safety, harmony, and stability of society, relationships, and self. Users high in security are risk-averse, seek guarantees and trust signals, read fine print, and avoid unfamiliar options.
Research Foundation
Primary Citation
"Security values derive from basic individual and group requirements. Some security values serve primarily individual interests (e.g., health), others wider group interests (e.g., national security)." β Schwartz, 1992, p. 6
Full Citation (APA 7): Schwartz, S. H. (1992). Universals in the content and structure of values: Theoretical advances and empirical tests in 20 countries. Advances in Experimental Social Psychology, 25, 1-65. https://doi.org/10.1016/S0065-2601(08)60281-6
Supporting Research
"Web credibility is established through perceived trustworthiness and expertise. Users look for security indicators, professional design, and third-party endorsements." β Fogg, 2003, p. 147
Full Citation (APA 7): Fogg, B. J. (2003). Prominence-interpretation theory: Explaining how people assess credibility online. CHI '03 Extended Abstracts on Human Factors in Computing Systems, 722-723.
Behavioral Indicators
| Level | Value | Web Behavior |
|---|---|---|
| Very Low | 0.0-0.2 | Ignores warnings, skips fine print, casual about data |
| Low | 0.2-0.4 | Minimal caution, quick decisions |
| Moderate | 0.4-0.6 | Reasonable caution, notices major trust signals |
| High | 0.6-0.8 | Reads reviews, checks for HTTPS, verifies legitimacy |
| Very High | 0.8-1.0 | Extensive verification, reads all terms, avoids unfamiliar |
UX Implications
For High Security Users
| Design Pattern | Effect |
|---|---|
| Trust badges | Positive β reassurance |
| Money-back guarantee | Positive β risk reduction |
| Reviews/testimonials | Positive β social proof of safety |
| Missing HTTPS | Negative β immediate distrust |
| Longevity claims ("Since 2005") | Positive β stability signal |
| Privacy policy | Positive β transparency |
For Low Security Users
| Design Pattern | Effect |
|---|---|
| Excessive warnings | Negative β feels slow, paranoid |
| Multiple verification steps | Negative β friction |
| Trust badges | Neutral β doesn't notice |
| Quick checkout | Positive β efficiency |
| "Guest checkout" | Positive β avoids commitment |
Trait Correlations
| Trait | Correlation | Direction |
|---|---|---|
riskTolerance |
Strong | Inverse β high security β low risk tolerance |
trustCalibration |
Strong | Inverse β high security β more skeptical |
readingTendency |
Moderate | Direct β reads terms, policies |
patience |
Moderate | Direct β willing to wait for verification |
Related Values
| Value | Relationship |
|---|---|
| Value-Conformity | Compatible β both in Conservation cluster |
| Value-Tradition | Compatible β both in Conservation cluster |
| Value-Stimulation | Opposing β stability vs. novelty |
| Value-SelfDirection | Distant β different focus |
Persona Profiles
| Persona | Security Level | Rationale |
|---|---|---|
| Elderly User | 0.9 | Strong need for safety and familiarity |
| First Timer | 0.8 | Uncertain, needs reassurance |
| Power User | 0.3 | Comfortable with risk, moves fast |
| Enterprise Buyer | 0.9 | Must minimize organizational risk |
| Skeptical First Timer | 0.85 | High caution, extensive verification |
See Also
- Values-Index - All values overview
- Trait-RiskTolerance - Related trait (inverse)
- Trait-TrustCalibration - Related trait
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License: MIT License
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